Pappa Chai – Privacy Policy

At Pappa Chai, we are committed to protecting the privacy and personal information of our website visitors, customers, and franchise partners. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal Information:
We may collect personal information that you voluntarily provide when you interact with us on our website. This includes:
  • Contact details (name, email address, phone number, etc.)
  • Preferences, feedback, and other information you provide to us in forms or surveys
Non-Personal Information:
We may collect non-personal information automatically as you navigate through our website, such as:
  • IP address and browser type
  • Operating system and device information
  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use the information collected for various purposes, including:
  • To respond to your inquiries and provide customer service
  • To process orders and deliver our products and services
  • For marketing purposes, with your consent, such as sending promotional emails or information about our products, events, and franchise opportunities
  • To comply with legal obligations and protect the rights and safety of Pappa Chai and our users

3. Sharing Your Information

We may share your information with:
  • Service providers who assist us in running our business (such as payment processors, delivery companies, and marketing agencies)
  • Legal authorities if required by law, or to protect the rights and safety of Pappa Chai, our customers, and others
We will not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, track website usage, and improve our services. You can set your browser to refuse cookies or alert you when cookies are being used, although some website features may not function as intended without cookies.

5. Your Rights

You may have certain rights regarding your personal information, subject to local laws. These may include the right to:
  • Access, correct, or delete personal data we hold about you
  • Restrict or object to certain types of processing
  • Withdraw consent where we rely on your consent to process your data
If you would like to exercise any of these rights, please contact us at info@pappachai.com

6. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, please be aware that no security measure is entirely foolproof, and we cannot guarantee the absolute security of your data.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@pappachai.com